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John Williams
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November 2, 2015 at 12:54 pm
doing some testing on
http://www.blytonsprintweekend.co.uk/events/sprint-weekend/
when selecting pay by cheque i get
“This registration step could not be completed.”
when i manually goto /registration-checkout/
it then says its successful.
disabled and EE and i do not have any caching plugins
cheers
john
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Josh
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November 2, 2015 at 12:58 pm
Hi John,
Does the error occur if you’re logged out of the website?
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John Williams
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November 2, 2015 at 1:18 pm
just tried in a new web browser, and its the same.
cheers
john
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Josh
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November 2, 2015 at 1:46 pm
Hi John,
Can you try bumping up the amount of memory available for WordPress? We’re seeing some memory exhausted errors get thrown on your site when it’s trying to finalize the registration and send out the related messages. You can bump up the amount of memory available for WordPress by following this guide:
http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
I recommend trying 96M of memory.
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John Williams
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November 2, 2015 at 2:21 pm
that fixed it thank you
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Josh
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November 2, 2015 at 6:45 pm
You’re welcome.
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