Support

Home Forums Event Espresso Premium This registration step could not be completed.

This registration step could not be completed.

Posted: November 29, 2024 at 11:11 pm

Viewing 6 reply threads


taranakialpineclub

November 29, 2024 at 11:11 pm

For an existing WP user, who is freshly logged in. Trying to register for an event that they also previously registered for the prior year.

“This registration step could not be completed. Please refresh the page and try again.”

Faulting module in browser console. https://<website.com>/wp-content/plugins/event-espresso-core-reg/modules/single_page_checkout/js/single_page_checkout.js?ver=5.0.31.p

The only error in PHP Debug is: Seems to be a generic error happening twice on any page and not specific to the registration in question.

…AH01071: Got error ‘PHP message: PHP Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the wp-graphql domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. … (This message was added in version 6.7.0.) in /var/www/clients/client8/web11/web/wp-includes/functions.php on line 6114′, referer: https://taranakialpineclub.co.nz/registration-checkout/?uts=1732943780

Browser: MS Edge – fresh no prior cookies. Freshly logged in user.
WordPress 6.7.1
PHP 8.2.26 fpm-fcgi – 256MB RAM
10.11.6-MariaDB-0+deb12u1

Help much appreciated.


taranakialpineclub

November 29, 2024 at 11:22 pm

This is NOT spam. Come on team!


taranakialpineclub

November 29, 2024 at 11:24 pm

OK, so it’s blank because the support system crashed and toasted my content. I’ll repost.


taranakialpineclub

November 29, 2024 at 11:32 pm

Existing user. Fresh Login. Fresh session. Previously registered them selves and one other for an event last year. Attempting to do the same this year also with the same other person. The following error occurs.

Browser Console: This registration step could not be completed. Please refresh the page and try again. (https://<website>/wp-content/plugins/event-espresso-core-reg/modules/single_page_checkout/js/single_page_checkout.js?ver=5.0.31.p)

Browser MS Edge
Wordpress 6.7.1
PHP 8.2.26 with 256MB RAM limit
10.11.6-MariaDB-0+deb12u1
Espresso Version 5.0.31.p
Esp People Version 1.0.10.p
ESP Ticketing Version 1.0.11.p
ESP User Int Version 2.1.3.p
ESP Stripe Int Version 1.1.14.p

The only PHP debug error is generic and also occurs with any other page requested too. It follows…

AH01071: Got error ‘PHP message: PHP Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the wp-graphql domain was triggered too early. … (This message was added in version 6.7.0.) in /var/www/clients/client8/web11/web/wp-includes/functions.php on line 6114′, referer: https://taranakialpineclub.co.nz/registration-checkout/?uts=1732943780


Tony

  • Support Staff

December 2, 2024 at 5:22 am

Hi there,

I’m not sure why your posts where marked as spam, there’s nothing that stands out in those posts but apparently Akismet doesn’t like the content.

My apologies for the mix-up, I’ve merged the threads here to troubleshoot.

At which point during the registration process is the above happening?

The notice about translations shouldn’t prevent registrations, the error your getting is a catch all error that EE uses when either the response received is malformeded and it can’t parse it or no response was received at all (usually due to a fatal error being thrown).


taranakialpineclub

December 2, 2024 at 3:12 pm

Thank you.

Apologies for leaving out that obvious detail. The user logged in. Filled in the form (two participants, both previously registered in last years event). Clicked the appropriate consent and captcha buttons etc. Selected payment type (Stripe external). Then clicked to pay. That’s when the error appears.


Tony

  • Support Staff

December 2, 2024 at 5:14 pm

So on Stripe Checkout (or any OFFsite payment method) when you click to pay and the merchant redirects your back, that’s when payment related emails will be triggered and I suspect that’s the problem here.

If you go to Event Espresso -> Messages, it’ll load the activity table by default.

Are messages showing as sent there? (Green status bar/box)

Another option, is if you find the Registration in Event Espresso -> Registrations and click on the megaphone icon () it’ll load the message directly related to that registration.

Does it show those as sent or any with errors?

Viewing 6 reply threads

You must be logged in to reply to this support post. Sign In or Register for an Account

Event Espresso