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This registration step could not be completed

Posted: April 2, 2019 at 2:53 pm


Mike Doughty

April 2, 2019 at 2:53 pm

We recently changed from PHP 5.2 to 7.2, after which the registration process is not working properly and even the promotion code is not being applied to any of the events.


Mike Doughty

April 2, 2019 at 2:56 pm

We recently updated from PHP 5.2 to 7.2, after which the registration process is not being completed and the promotion code also is not being applied.


Josh

  • Support Staff

April 2, 2019 at 3:28 pm

Hi Mike,

Quite likely your site has some custom code that’s not compatible with PHP 7.2. You can check the PHP error logs to see which parts of that code needs to be fixed.

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Updated by  Josh 2 weeks, 1 day ago ago

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