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THIS EVENT HAS EXPIRED OR IS NO LONGER AVAILABLE

Posted: October 2, 2013 at 10:19 am


Joel

October 2, 2013 at 10:19 am

I’m sorry to start a new topic, but i read through the forum for 5 hours and i couldn’t find the exact same problem…

i had the lite version installed and upgraded to business today.
Now when i create a new event and place it in a portfolio item with a shortcode,
it tell’s me

“THIS EVENT HAS EXPIRED OR IS NO LONGER AVAILABLE”

When i look up the main registration page of the event, there it is.
Why is it hidden when i place it with shortcodes?
the dates are correct (with headroom) and it says on the event overview that this event is open.

thanks,
joel


Tony

  • Support Staff

October 2, 2013 at 10:33 am

Hi Joel,

Which shortcode are you using? Can you paste it here?


Joel

October 2, 2013 at 10:34 am

[SINGLEEVENT single_event_id=”anmeldung-f%c3%bcr-karl-der-grosse-1-524c32fd8afe6″]


Tony

  • Support Staff

October 2, 2013 at 10:50 am

If you go to Event Espresso->Event Overview, find your event and note the ID number from the ID column of the table.

Then use this shortcode in place of the one above [ESPRESSO_REG_PAGE event_id=ID]

Does it then work?


Joel

October 2, 2013 at 10:59 am

yes it does, nice!
why does the orignal shortcode not work?
is there another way of including an event to an portfolio?
thanks very much!


Tony

  • Support Staff

October 2, 2013 at 12:20 pm

Hi Joel,

This is due to the Event Title containing characters with accents (which in turn are included within the Unique Identifier) the second shortcode uses the ID rather than Unique Identifier and therefor works.

For now I would suggest avoiding accents within the Event Title. We have a fix in the pipeline which we are currently testing.


Joel

October 3, 2013 at 1:09 am

ok, good to know!
thanks very much for your help!
Cheers,
Joel

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