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"There has been a critical error on this website" when registering for event

Posted: November 1, 2023 at 8:43 pm

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wallyicefest

November 1, 2023 at 8:43 pm

I have a site that update for an event once a year.. I cloned last year’s event to a new event and reset dates on the event and the tickets. When I try to select a ticket and register it takes me to a page that says “There has been a critical error on this website.” and that is it. How can I go about troubleshooting this?


wallyicefest

November 1, 2023 at 8:52 pm

i figured out it has to do with my registration questions. Not sure of the exact fix yet though.


wallyicefest

November 1, 2023 at 9:55 pm

This was resolved by simply editing my questions and saving them again.


Rio

  • Support Staff

November 1, 2023 at 11:40 pm

Glad you figure it out. And thanks for sharing your experience.

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