Posted: May 3, 2016 at 8:22 am
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Hola estoy teniendo el siguiente problema, cuando intento enviar mensajes de prueba desde el “Edit Message Templates” obtengo el siguiente error: “An error has occurred: he reseteado todos los templates, y aún así el error sigue, en los foros no he encontrado ninguna solución. espero su ayuda, gracias. |
Hello, What version of Event Espresso 4 are you using for your project? You can find this information through your WordPress plugins page (WP-admin –> Plugins). If you are using a version older that 4.8.42, then I recommend first backing up your website and then updating to the current release. You can see the changelog for Event Espresso 4 here: https://eventespresso.com/wiki/ee4-changelog/ — |
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Estoy usando la versión: 4.8.42.p si no me equivoco es la última versión. |
Hello, Are you receiving any other email notifications from your site? For example, through WordPress (e.g. password reset email) or through any other plugins? — |
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Si, puedo recibir otro tipo de correos, por ejemplo: cuando le doy a lost password. |
Okay, I have another idea on what may be causing this. Could you go to WP-admin –> Event Espresso –> General Settings? Does the organization name have any characters like dashes or apostrophes? — |
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No, no tiene dashes o apostrofes, he intentado las soluciones de otro foro pero sigue igual, incluso lo he instalado en otro servidor desde 0 y tampoco funciona, creo que el problema es en el plugin, agradecería si podrían resolverlo. |
Hello, is this server on the same web host that the original site is on? If so, try using a transactional email service which will take over sending email notifications. Here is a step by step guide for Sendgrid: https://gist.github.com/lorenzocaum/4677f472b012a5a88630 — |
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