Support

Home Forums Event Espresso Premium The registration / payment form does not show any info typed into it,

The registration / payment form does not show any info typed into it,

Posted: April 8, 2024 at 6:49 am

Viewing 2 reply threads


CHPHC

April 8, 2024 at 6:49 am

I am using EE4 on my site chphc.com.
When a ticket item is added to registration and the continue to registration page is displayed, form fields do not show any information typed in as you are registering. I changed the page background, but that has not help the form itself. You can now see the field titles, but not the name or other field information.
I’ve searched for .php or .css strings that might correct this, but have not found anything to help.
I am using elementor on the website.
Any help you can provide would be very much appreciated.
CHPHC.COM/HOME is the temporary page I’m working with. Once you select a product and move to registration you will see what I am trying to explain. There is a test product on the page.
Thank you
Wanda Grindstaff
Webmaster
chphc.com


Tony

  • Support Staff

April 8, 2024 at 7:34 am

Hi there,

It’s happening because Elementor is setting the input colour with this:

.elementor-kit-15 input:not([type="button"]):not([type="submit"]), .elementor-kit-15 textarea, .elementor-kit-15 .elementor-field-textual {
    font-family: var(--e-global-typography-text-font-family), Sans-serif;
    font-size: var(--e-global-typography-text-font-size);
    color: var(--e-global-color-0437fd0);
}

Add this:

#ee-single-page-checkout-dv input {
    color: #000;
}

To Appearance -> Customize -> Additional CSS

You can change the colour if preferred but that should set them all to black for now.


Tony

  • Support Staff

April 8, 2024 at 7:36 am

Also, may I ask why you are using the ticket selector iframe? Thats generally for linking your tickets on another site, as its the same site don’t use the embed code, just use the shortcode for it.

So:

[ESPRESSO_TICKET_SELECTOR event_id=561]

Viewing 2 reply threads

The support post ‘The registration / payment form does not show any info typed into it,’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso