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The payment method Stripe was automatically deactivated

Posted: April 27, 2021 at 9:49 pm


tschoerie

April 27, 2021 at 9:49 pm

Getting the below warning which I cannot dismiss. Stripe addon is working and transactions are being processed normally.

‘The payment method Stripe was automatically deactivated because it appears its associated Event Espresso Addon was recently deactivated.
It can be reactivated on the Plugins admin page, then you can reactivate the payment method.’

Running the latest version of WP, along with the latest version of EE4. have cleared all cache etc.

Any help/suggestions appreciated.

Cheers,
Steve


Tony

  • Support Staff

April 28, 2021 at 2:24 am

Hi Steve,

When you say you can’t dismiss the notice, is clicking the button removing the notice only for it to then show on the next page load or does clicking Dismiss simply do nothing?

If nothing, open Chrome Tools Tools (or similar if you use another browser) and look in the Console section, any errors?

If not, click the dismiss button and see if an error shows then.


tschoerie

April 29, 2021 at 10:05 pm

Hi Tony,

Clicking the button is not doing anything (ckick does not register), below is the error being received in Console:

DevTools failed to load SourceMap: Could not load content for https://www.xxxxx.net/wp-content/themes/xxxx/framework/asset/admin/js/popper.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE

Cheers,
Steve


Tony

  • Support Staff

April 30, 2021 at 5:22 am

Ok, so clicking the button and nothing happening likely means that either Event Espresso js file isn’t loading, or there’s another error preventing the code from running.

The above error shouldn’t cause the button to stop working, no other errors thrown?

Which page are you viewing on the above?

Try it on Event Espresso -> Payment methods, have the console open when you click the dismiss button.


tschoerie

May 3, 2021 at 8:08 pm

Hi Tony,

This is the error when clicking on the dismiss button while on Payments Method page:

EE_Error.js?ver=4.10.11.p:46 Uncaught TypeError: $(…).size is not a function
at HTMLButtonElement.<anonymous> (EE_Error.js?ver=4.10.11.p:46)
at HTMLButtonElement.dispatch (jquery.min.js?ver=3.5.1:2)
at HTMLButtonElement.v.handle (jquery.min.js?ver=3.5.1:2)
(anonymous) @ EE_Error.js?ver=4.10.11.p:46
dispatch @ jquery.min.js?ver=3.5.1:2
v.handle @ jquery.min.js?ver=3.5.1:2

Cheers,
Steve


Tony

  • Support Staff

May 4, 2021 at 2:02 pm

Hmm, that’s strange.

Do you mind if I take a look at this in the admin?

If that’s ok you can send temp login details using this from:

https://eventespresso.com/send-login-details/

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