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yallagency
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July 11, 2018 at 8:03 am
Running into issues with email sending. I have looked through other topics on this in the forums but can’t seem to find any that match up exactly.
The error I am getting is:
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The following errors have occurred:
The email did not send successfully.
The WordPress wp_mail function is used for sending mails but does not give any useful information when an email fails to send.
It is possible the “to” address (halfftravis@gmail.com) or “from” address (nancy@gardeningvolunteers.org) is invalid.
The test message was not sent
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I have tried with a variety of emails, but none work. Any idea what the issue is? I just installed the plugin a week ago, so it has never worked (as opposed to breaking with an update or something like that).
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Josh
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July 11, 2018 at 8:50 am
Hi,
If you go to test an email from one of the email Message template editors, do you receive the email from the test?
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yallagency
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July 11, 2018 at 3:03 pm
I do not, that is when I get the error posted in the first comment.
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Josh
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July 11, 2018 at 3:40 pm
It could be the From address needs to match the domain. Have you tried sending email via the WordPress password reset form? Does that work? If not, you could set up a transactional email service for sending the email.
In most cases, setting up a transactional service to deliver email will resolve this. The built-in mail servers (especially those that are used for shared hosting accounts) can be unreliable. It may be your server doesn’t even have a built-in mail server (it happens). In any case, we recommend using a service like Mandrill, Postmark, or any of the other services listed in our documentation for sending transactional email. More info here:
https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/
Alternatively, you could also use a gmail account and configure a plugin like the WP Mail SMTP plugin to send the emails.
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