Support

Home Forums Event Espresso Premium Thank You showing the shortcode instead of content

Thank You showing the shortcode instead of content

Posted: October 17, 2014 at 7:03 am


Christene Cronin

October 17, 2014 at 7:03 am

Hi,
I am using EE3 for one of my website. all the steps of reistration works perfactly fine intead of thankyou page.
When the process completed the user will the shortcode on thankyou page instead of content.

Content on thankyou page:
[ESPRESSO_PAYMENTS]

Note: The is public visible. Not linked on any navigation as suggested.

Please help me….
Currently the site is on “dev + Debug”
Link of event :
http://bit.ly/11CB1rM

Thanks for advance.


Josh

  • Support Staff

October 17, 2014 at 7:46 am

Hi Christene,

Here are the steps to troubleshoot this:

1) You go to edit the Thank You page and hit the Update button

2) You double check the page settings in Event Espresso > General Settings and make sure that the Page set to the Auto Return URL is set to the correct Thank You page.

3) If the above fails, there may be a redirect set up that’s breaking things, which you can work around by creating a new page that has the [ESPRESSO_PAYMENTS] shortcode on it, then update the page settings to point to this new page.

The support post ‘Thank You showing the shortcode instead of content’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Josh 4 years, 8 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!