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Thank you page customization

Posted: September 3, 2020 at 2:35 pm


gruth

September 3, 2020 at 2:35 pm

Hi,

I’m new to this plugin. I would like to customize the thank you page that appears after registration so that it does not include the receipt. It’s just necessary for a free event. Likewise I’d like to include some custom info for regitrants, and repeat that information in an email that’s sent to them.

If you could point me to documentation on that or walk me through it I’d apprecaite it. Thanks.


Tony

  • Support Staff

September 3, 2020 at 3:26 pm

Hi there,

I’m new to this plugin. I would like to customize the thank you page that appears after registration so that it does not include the receipt. It’s just necessary for a free event.

So do you not want the receipt shown at all or for specific events?

Likewise I’d like to include some custom info for regitrants, and repeat that information in an email that’s sent to them.

The specifics of how you do this depends on the data you want to include and where exactly on the page, can you add some more details of what you want to do?

A mockup screenshot for example.

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots


gruth

September 3, 2020 at 4:50 pm

Yes. For this event–and probably any future event–I don’t need a receipt. And what I mean by that is the PDF link that appears on the Thank You page.

Here’s a screencap with markup: https://sites.research.uci.edu/frontiers-machine-learning/wp-content/uploads/sites/10/2020/09/Screen-Shot-2020-09-03-at-3.21.24-PM-1.png

Likewise in the confirmation email I want to give them instruction on next steps. Which basically boils down to “We will send you login information 1 week before the event start. Please contact events@rYes. For this event–and probably any future event–I don’t need a receipt. And what I mean by that is the PDF link that appears on the Thank You page.

Here’s a screencap with markup: https://sites.research.uci.edu/frontiers-machine-learning/wp-content/uploads/sites/10/2020/09/Screen-Shot-2020-09-03-at-3.21.24-PM-1.png

Likewise in the confirmation email I want to give them instruction on next steps. Which basically boils down to “We will send you login information 1 week before the event start. Please contact events@research.uci.edu for questions or concerns.” Something like this:
https://sites.research.uci.edu/frontiers-machine-learning/wp-content/uploads/sites/10/2020/09/Screen-Shot-2020-09-03-at-3.37.37-PM.png

Also I noticed in the confirmation email I get I don’t seem to receive the applicant’s email address. Unless Event Espresso has a feature for sending additional custom emails after registration, it would be helpful to have that info in the confirmation.


gruth

September 3, 2020 at 4:55 pm

Sorry, my copy/paste slipped. Didn’t mean to duplicate whole paragraphs. Here’s a reconstruction of what I meant to post (since I can’t seem to edit my entry above):

Yes. For this event–and probably any future event–I don’t need a receipt. And what I mean by that is the PDF link that appears on the Thank You page.

Here’s a screencap with markup: https://sites.research.uci.edu/frontiers-machine-learning/wp-content/uploads/sites/10/2020/09/Screen-Shot-2020-09-03-at-3.21.24-PM-1.png

Likewise in the confirmation email I want to give registrants instruction on next steps. Which basically boils down to “We will send you login information 1 week before the event start. Please contact events@research.uci.edu for questions or concerns.” Something like this:
https://sites.research.uci.edu/frontiers-machine-learning/wp-content/uploads/sites/10/2020/09/Screen-Shot-2020-09-03-at-3.37.37-PM.png

Also I noticed in the confirmation email I get I don’t seem to receive the applicant’s email address. Unless Event Espresso has a feature for sending additional custom emails after registration, it would be helpful to have that info in the confirmation.


Tony

  • Support Staff

September 4, 2020 at 3:15 am

Yes. For this event–and probably any future event–I don’t need a receipt. And what I mean by that is the PDF link that appears on the Thank You page.

Ok, so the first step is to just disable the receipt template then.

Event Espresso -> Messages -> Settings (tab)

Under the HTML filter at the top you’ll see ‘Receipt’ in the active messenger settings, drag that to the Inactivate Message types on the right.

That will remove the button and update the text to no longer include a reference to it.

Changing the text further can be done using this filter FHEE__thank_you_page_overview_template__order_conf_desc.

The ‘For {event_name}’ should already be the event name and looking at your site that’s what it shows?

Likewise in the confirmation email I want to give registrants instruction on next steps. Which basically boils down to “We will send you login information 1 week before the event start. Please contact events@research.uci.edu for questions or concerns.” Something like this:

In your other thread, here:

https://eventespresso.com/topic/can-you-combine-registration-with-wp-member-wp-user-accounts/

It sounds like you’ll be automatically registering the users, which means they’ll also receive their log in info. Are you no longer using this method?

To edit the message template go to:

Event Espresso -> Messages -> Default Message templates (tab)

Find ‘Registration Approved’ in the list and click on the ‘Edit Registrant’ link.

You can alter the contents of the template there. For the ‘Next steps’ content, you’ll likely want to add that in the main content. The sections you want to remove can be done in that same template.

Also I noticed in the confirmation email I get I don’t seem to receive the applicant’s email address. Unless Event Espresso has a feature for sending additional custom emails after registration, it would be helpful to have that info in the confirmation.

You can send custom emails but you can also include the email address in the template.

After you have edited the above template, click save.

At the top of the page, you can switch ‘context’ in a dropdown. Select ‘Event Admin’ and click switch recipient.

Now your editing the event admin context, see:

https://eventespresso.com/wiki/messages-system-working-with-message-contexts/

In the ATTENDEE_LIST section add [ATTENDEE_EMAIL], like this: https://monosnap.com/file/XkrVuaXcBVkeA2PAsvl0mmO4VUe4cD

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