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Text "LOGO" instead of image on invoice PDF

Posted: October 8, 2014 at 1:21 pm


Matthijs Dierckx

October 8, 2014 at 1:21 pm

On the invoices the text “LOGO” is displayed instead of the actual image of the logo. I don’t mind not having a logo, but I do mind having that word on all of my invoices.

I have uploaded a jpg for the invoice, less than 400 pixels wide. I have tried several templates and several images, nothing helps.

I have searched this forum, could not find the exact issue (and its solution).

Pointing me to the file I need to change to remove “LOGO” from invoices is sufficient for me (I do have a working knowledge of PHP) — but I think you may want to resolve this issue in the source plugin as well.


Matthijs Dierckx

October 8, 2014 at 1:21 pm

(Using 4.4.3.p)


Lorenzo Orlando Caum

  • Support Staff

October 8, 2014 at 2:52 pm

Hi Matthijs,

I ran some testing and this is working on 4.4.3:

http://cl.ly/image/2z1l2r2Q0Y1V

Did you save after uploading the file through the general settings page?


Lorenzo


Matthijs Dierckx

October 8, 2014 at 3:24 pm

I uploaded and saved the logo file on both the general settings page as well as the invoice setting page. The logo also appeared after uploading. I have saved the options on both pages after uploading.


Lorenzo Orlando Caum

  • Support Staff

October 8, 2014 at 3:49 pm

Hi,

Could you share a thank you page link so we can take a look?

It will appear like this and the thank you page is used right after completing registration checkout:

example.com/thank-you/?e_reg_url_link=1-0733b486bd8c735f3315d21db382b1bc

Please send that link here:

support [at] eventespresso.com


Lorenzo

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Updated by  Lorenzo Orlando Caum 5 years, 1 month ago ago

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