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Test mode not shutting off

Posted: September 24, 2014 at 11:23 am


Dianna

September 24, 2014 at 11:23 am

WordPress Version:
4.0
PHP Version:
5.4.30
MySQL Version:
5.5.37
Event Espresso Version:
4.4.3.p
WordPress Address (URL):
http://swooshtech.com
Site address (URL):
http://swooshtech.com

We did a test ticket and received the registration and confirmation e-mails correctly. However the e-mail we received (link below) has “test mode” at the top. This transaction is done through he Authorize.net gateway, with test transaction set to off.

http://swooshtech.com/wp-content/uploads/2014/09/eetestmodeissue.png

Any advice?


Tony

  • Support Staff

September 24, 2014 at 11:49 am

Hi Candis,

Although you have unchecked submitting a test transaction (which is to be used for ‘Live’ accounts), are the login details you are using for Auth.net for the development server?

That email looks like it from auth.net themselves, rather than EE so it looks like you are using the auth.net developer credentials which will always be in test mode.


Dianna

September 24, 2014 at 12:08 pm

Your correct, I didn’t realize that before. When I logged into auth.net test mode was somehow turned on, I just simply turned it off.

What is it that you say will always have the test mode on?


Josh

  • Support Staff

September 24, 2014 at 1:10 pm

Developer credentials connecting to https://test.authorize.net will always be tests.


Dianna

September 24, 2014 at 1:58 pm

Gotcha, thanks

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Updated by  Dianna 5 years, 2 months ago ago

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