Home Forums Event Espresso Premium Test mode not shutting off

Test mode not shutting off

Posted: September 24, 2014 at 11:23 am


September 24, 2014 at 11:23 am

WordPress Version:
PHP Version:
MySQL Version:
Event Espresso Version:
WordPress Address (URL):
Site address (URL):

We did a test ticket and received the registration and confirmation e-mails correctly. However the e-mail we received (link below) has “test mode” at the top. This transaction is done through he gateway, with test transaction set to off.

Any advice?


  • Support Staff

September 24, 2014 at 11:49 am

Hi Candis,

Although you have unchecked submitting a test transaction (which is to be used for ‘Live’ accounts), are the login details you are using for for the development server?

That email looks like it from themselves, rather than EE so it looks like you are using the developer credentials which will always be in test mode.


September 24, 2014 at 12:08 pm

Your correct, I didn’t realize that before. When I logged into test mode was somehow turned on, I just simply turned it off.

What is it that you say will always have the test mode on?


  • Support Staff

September 24, 2014 at 1:10 pm

Developer credentials connecting to will always be tests.


September 24, 2014 at 1:58 pm

Gotcha, thanks

The support post ‘Test mode not shutting off’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Dianna 5 years, 9 months ago ago

Topic Tags



This topic is: resolved
Do NOT follow this link or you will be banned from the site!