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Test email not saving under "extra actions" for custom message template creation

Posted: January 6, 2021 at 8:58 am


Tad Heigel

January 6, 2021 at 8:58 am

Hello. I am unable to save a new test email address under “extra actions” for custom message template creation. The old address is there, I change this and click save or save and close and it always refreshes with the old address still?


Tony

  • Support Staff

January 6, 2021 at 9:26 am

Hi there,

The email address used to send a test email is the address that will be saved and you can’t actually ‘save’ an address.

So to change that address, set a new email address in that field and click ‘Test Send’, that should save the new email address you set.


Tad Heigel

January 6, 2021 at 9:33 am

Ah… Ok. That worked. Confusing though! Thank you. =)


Tony

  • Support Staff

January 7, 2021 at 2:34 am

You’re most welcome 🙂

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Status: closed

Updated by  Tony 2 weeks, 4 days ago ago

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