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Ivis Davila-Paz
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October 24, 2012 at 2:01 pm
We are working our new website in a temporary URL with a different domain also and then publish in the final domain seminariosimagen.com. We need to request a License for each installation?
Thank you!
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Jonathan Wilson
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October 24, 2012 at 2:08 pm
Hello Ivis,
We understand that most developers work on a development server. If you want, you can let us now, once you have moved the site to the live domain, and we will reset your license. Then you can use the key on the live domain.
Understand that each license will only work on one domain. If you need support for another domain, you will need to purchase another license.
Thanks.
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Ivis Davila-Paz
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October 25, 2012 at 3:18 pm
We are using now the current license, but we receive the following message:
You have the correct Site License Key for Espresso Permissions Basic but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.
We need to pay to reset or license?
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Jonathan Wilson
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October 25, 2012 at 3:37 pm
Ivis,
No, if you are moving your site from dev to live, you do not need to pay to have your license reset. However, if you are transferring the license from one live site to another live site, then you will have to pay.
I have reset your license key. Please remove the key from the field in your settings, save, then reenter the key and save again.
I hope this clears it up for you.
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Ivis Davila-Paz
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October 25, 2012 at 5:45 pm
Ok, thank you!
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Jonathan Wilson
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October 25, 2012 at 5:49 pm
You’re welcome. Let us know if you have anymore questions.
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