Home › Forums › Event Espresso Premium › Template Feature Not Unlocked with ES 4 Purchase
Posted: May 8, 2018 at 5:45 am
EE4 Personal License
May 8, 2018 at 5:45 am
I purchased ES 4 Personal to unlock the templates tab in the events management page, but the templates page is still a non clickable image. I have cleared my cache and sign out then back in. Any thoughts?
May 8, 2018 at 5:48 am
I just tried clearing cookies and it’s still not working to show the options.
May 8, 2018 at 5:50 am
Your site currently has the Event Espresso Decaf install, you need the regular version.
Go to the plugins menu, de-activate and delete Event Espresso decaf (You will not lose your data).
Then download the regular version from your account page and add that version through Dashboard -> PLugins -> Add new -> Upload plugin.
Once you activate that version the templates tab will be available.
May 8, 2018 at 6:08 am
Oops! I missed that part of the instructions… thank you!
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Updated by yaegerhunter 1 week, 5 days ago ago