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zimei.com.au
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July 9, 2018 at 5:25 am
Hello
I have been using a customized template as a receipt for workshops. In the customization I have included a jpeg logo. I have been successfully using this for several years. Recently when participants view their receipt on-line – the logo has an error message – how can i fix this?
Leisha
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Tony
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July 9, 2018 at 8:22 am
Hi there,
What error is shown?
Can you link me to either a test receipt, or an event I can run a test registration on to view the receipt?
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Tony
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July 9, 2018 at 8:26 am
Actually, nvm, I found a couple of your replies marked as spam.
Is allow_url_fopen enabled on your server?
You can check in Event Espresso -> Maintenance -> System Information.
Search for allow_url_fopen, what values are set for it?
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zimei.com.au
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July 10, 2018 at 6:02 am
I think it is – I just took a screen shot and tried to paste but it must be sending it to SPAM again
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Tony
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July 10, 2018 at 2:04 pm
That screenshot shows allow_url_fopen is disabled on the server, it would have a value in either the global or local value, like this – http://take.ms/KA7D0
I’d recommend contacting your host and have them enabled allow_url_fopen for you.
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