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Technical Glitch with Registration – Blank Registration

Posted: November 18, 2015 at 1:00 pm

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Wendy

November 18, 2015 at 1:00 pm

Hello,

We are having issues with our registration system. We have our event setup as default not approved. We received a blank “registration require approval” notification. It does not have any contact information, so we have no way of contacting the person that filled out this form.

Can you please look into this and see what the issue is?

Wendy


Lorenzo Orlando Caum

  • Support Staff

November 18, 2015 at 6:18 pm

Hi Wendy, could you update to the current version of Event Espresso 4?

You can see changes since your version here:

https://eventespresso.com/wiki/ee4-changelog/#4.8.7


Lorenzo


Wendy

November 18, 2015 at 7:01 pm

Hi Lorenzo,

It’s been updated. Do you think that will resolve the issue?

Wendy


Lorenzo Orlando Caum

  • Support Staff

November 18, 2015 at 7:22 pm

Hi Wendy, I definitely think it will help. Could you monitor this and let us know if it re-appears this week?

Thanks


Lorenzo

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