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Tax Error With Attendee Mover

Posted: October 30, 2017 at 6:01 pm


October 30, 2017 at 6:01 pm

Hi guys,
I have found when I move an attendee to another date for a paid course there is a problem how the tax (10% GST in Australia) is applied.
This is particularly so when they are moved to a course with a higher ticket price – the GST component doesn’t show properly as a portion of the overall price in the invoice.

Also, when EE sends details of the new transaction to InfusionSoft, it only sends the preGST value across and if a higher valued ticket it treats it as a new sale so the record in IS shows two invoices due.

Is there a setting that needs to be applied to prevent any of this happening?

When the new ticket is a higher valiue


  • Support Staff

October 31, 2017 at 9:14 am

Hi JohnB,

The issue with the GST component in the invoice is a bug. There’s a ticket that’s going to get triaged and sent to one of the developers to fix this.

With regards to the Infusionsoft issue I’ll have to do some investigating. This may be related to the issue that’s being worked on in this branch of the Infusionsoft add-on:

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