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evan hatch
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June 27, 2013 at 4:02 pm
Hello,
I asked a number of questions a month or so and all answers were great. I am now testing it out via your test site and I have a few questions:
1) I see the option to apply a “Surcharge” can the word surcharge be changed to tax some how? In the confirmation email I want to be sent to purchasers I want to display the subtotal amount, “surcharge” amount (AKA taxes) and the Grand Total. Are there short codes for these three things? I am required to provide a receipt that breaks down the transaction and taxes.
2) Is there a short code for date of purchase?
3) I created a test event in your test site and a custom confirmation email. My assumption was that the confirmation email would be sent once payment was made but it seems to send a confirmation email before payment is completed. Is there to make it so that a confirmation email is only sent once payment is complete?
Look forward to hearing from you.
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evan hatch
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June 27, 2013 at 4:24 pm
Also, in the test site, it seems to send one email for every item added to the cart (regardless of it is multiple event registrations or registrations for multiple events) and it will send the confirmation email to the email entered in the personal information section of each registration no matter what the email address is. Is there a way to make it only send one email, containing all the purchases to the email address of the person making the purchase?
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evan hatch
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June 27, 2013 at 4:58 pm
One more question, can you make an event where the purchaser/attendee can register up to X other people with no extra costs? Example, I want to go to an event and the event allows up to three additional “guests” with the purchase of a ticket. Is this possible to set up so that the person can register all four people in the same event registration?
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evan hatch
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June 28, 2013 at 1:36 pm
Just a quick followup to my questions.
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Garth
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June 29, 2013 at 11:16 pm
HI Evean,
1) We don’t have a shortcode to display the tax, just the amount paid. I’ll make an inquiry to the dev team to confirm that and if we can add a shortcode for the tax and event price.
2) I don’t think so, but I’ll inquire about that too.
3) That’s an admin option. We enabled confirmation emails before the payment is received just so people can receive that email.
4) Event Espresso sees each additional attendee or each ticket you purchase as a separate attendee. However, you can choose to not require additional information if you don’t want to require that info from each attendee or send them emails. Each additional person will get their registration email, but you can require less information (requiring no information will register the primary attendee for multiple tickets) or use the primary attendee’s email address: http://www.screencast.com/t/fU3YlUmI
5) If you want the person(s) in Event Espresso as an official attendee then they will need to purchase their own ticket. OR you can collect the additional attendee information via custom questions OR you could create a separate event for the primary attendee to register their guests for a “free” or $0 priced event.
Does that help a little?
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Garth
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June 29, 2013 at 11:21 pm
One more thought on #5.
You could create a second ticket that is free, and with the Multiple Event Registration addon (https://eventespresso.com/product/espresso-multiple/) the registrant would be able to choose the primary ticket and the additional tickets.
However, you’d probably want to require them to purchase the ticket with a value greater than $0, like what’s going on here: https://eventespresso.com/topic/multiple-ticket-discount/#post-50625
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evan hatch
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July 3, 2013 at 12:35 pm
Being able to breakdown tax on a reciept/confirmation email as well as include a date of purchase seems pretty important, it is required as far as I know in canada. If you were going to include these in your product how long until it is implemented?
4) So as long as I don’t ask for the email of the additional people the ticket is purchased for it will not send them an email? Will the primary purchaser receive all the other sales info? If we just ask for their name will they be entered into the database as a different row of data from the purchaser?
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evan hatch
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July 3, 2013 at 12:49 pm
Also, being Canadian and it being a canadian event, can you change “State” to Province?
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Josh
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July 5, 2013 at 7:59 am
Hi Evan,
I’ll follow up with each of your questions below:
Being able to breakdown tax on a reciept/confirmation email as well as include a date of purchase seems pretty important, it is required as far as I know in canada. If you were going to include these in your product how long until it is implemented?
No idea on a ETA. For now there’s a user contributed modification to the invoice template that adds support for tax/VAT that can be downloaded from here:
https://gist.github.com/Apina/5857667
4) So as long as I don’t ask for the email of the additional people the ticket is purchased for it will not send them an email? Will the primary purchaser receive all the other sales info? If we just ask for their name will they be entered into the database as a different row of data from the purchaser?
It depends on how you set up the registration form. If the option is set to require “no info required” for “additional attendee registration info”, then only one email will go out.
Short of adding some JavaScript/PHP modifications to the reg form, it will send out an email for each attendee if “Additional Attendee Registration Info” is set to either “Personal Info only” or “Full Registration Info”. The reason being is an email address field gets added to the registration form when either of these two options are selected.
Also, being Canadian and it being a canadian event, can you change “State” to Province?
This can be changed by using the WordPress gettext filter. Basically any text string in Event Espresso gets run through a translation function, so any text you see displayed on the screen can be run through a filter to change the wording. Here’s a link to a code example:
https://gist.github.com/joshfeck/4962940
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