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Amdur Productions
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January 26, 2017 at 11:37 am
We had a surcharge of 3% on the total amount due (ticket price + Extras) on the old plug in but when we updated the plug in, it’s only charging the surcharge on just the ticket and not the total (ticket + extras). How can I fix it?
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Josh
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January 26, 2017 at 11:46 am
Hi there,
Did you customize the code in the older plugin to make that 3% surcharge get added?
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Amdur Productions
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January 26, 2017 at 12:09 pm
It was coded by someone previously at the company and since updating it it no longer works and ask him to point you in the right direction
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Josh
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January 26, 2017 at 12:35 pm
They’ll need to reapply the code then, however if they would have made the change correctly by using hooks and filters, they could have avoided losing the change.
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Amdur Productions
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January 26, 2017 at 12:44 pm
That functionality is not available on the new Event Espresso somewhere?
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Josh
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January 26, 2017 at 1:27 pm
It would also require doing some customization, but you do not need to directly alter Event Espresso’s code to achieve this. Here’s one example of what can be achieved via hooks using a bit of code put into its own plugin, with Event Espresso 4:
https://github.com/eventespresso/ee-code-snippet-library/blob/master/checkout/bc_ee_apply_transaction_surcharge.php
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