Posted: August 6, 2012 at 6:03 pm
Hi there, The surcharge is not appearing in the ticket cost or on the invoice. am I missing a setting somewhere?
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Oops I refreshed my page and it is now appearing. thanks |
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Hi Dave, At this time, the standard invoice template does not have a feature that itemizes these. We have a template that someone had customized to itemize the surcharge in the invoice. If you would like a copy of this template, let us know and we’ll send you a copy. The pricing module of Event Espresso has been re-written from scratch for Event Espresso 3.2 and one of the improvements will be tax/GST will not be connected to surcharge, there will be options to add each and itemize each. |
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hi Josh, thanks for the quick reply, if you could send me a copy that would be great. I managed to edit /invoice/template.php and added a new header next to Sub total. Now just need to work out how to add a new cell to display the surcharge. |
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Any chance you could send that file please Josh? Thanks |
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Hi Dave, I think Josh sent you an email. Let us know if you need anything else. |
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Hi Garth, Josh, I have received the invoice template but cant work out how to use it. Josh sent some instructions “What I would recommend is copying over the surcharge related changes to template.php. Then copy the newly modified invoice folder to /wp-content/uploads/espresso/gateways. You’ll need to deactivate and reactivate the invoice payment option for the changes to take affect after copying this over.” So I wasn’t really sure what “copying over the surcharge related changes to template.php” meant. I see the template.php file in the invoice folder but what should I be changing? I tried just uploading the folder contents into the gateways folder as suggested, then deactivating and reactivating the invoice option but there was no change. I understand that you don’t provide support for this but without the tax on the invoice this plugin is not going to work for me. And i really want it to! In Australia and many other countries a “Tax Invoice” must show the amount of tax a company has charged an individual. Here is some information which may help when you upgrade the payment options: WHAT IS A VALID TAX INVOICE? So what I really want to be able to do is supply an invoice which shows ======================================================================= “You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.” I haven’t changed domains, moved pages, made any changes to permalinks and I do not have a previous version of the ee lite. I have disabled the two ee plugins (social media and calendar) and have disabled event manager. I haven’t installed this on any other websites. My thanks in advance. |
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Hi Dave, I can help you with the license key issue, but modifying the invoice template is outside the scope of support. We support several Australian payment gateways, and I believe these should have a means to include all the necessary information on the payment receipts. I’ll reset the key, and you’ll most likely need to re-enter your site license key and save the General settings. |
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If possible we’re interested in a copy of this customized template also. In the Netherlands we need to display the VAT amount on the invoice, as it’s required by law. |
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Hi Josh, Can you send me this customized template? Haven’t heard from you yet. Thanks |
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Copy sent |
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