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Support License

Posted: August 22, 2012 at 6:02 am


dhastedt

August 22, 2012 at 6:02 am

Hi,

we have moved our event espresso Page to an other server. There we have install the new WP Installation with Event Espresso. After the installation we have change the Domain for this Installation from event2.iea-dpc.org to event.iea-dpc.org! Now we have a message in the WP Installation:

You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.

So how can i fix that problem?

Best Andreas F

  • This topic was modified 10 years, 5 months ago by  Garth.


Garth

  • Support Staff

August 22, 2012 at 9:03 am

Because you are using your license on the same site (just a different location), I’ve reset your license for free. That error should be removed now.


dhastedt

August 23, 2012 at 1:08 am

Hi Grath,

thank you for the quick support.

Best Andreas

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