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Support License Key

Posted: July 31, 2018 at 12:38 am


Nathan Winnall

July 31, 2018 at 12:38 am

Hello,
I changed over my website a while ago and event espresso has been running great until recently the table layout is not working. I noticed that the license key is registered to the old url we have a new url now, how can i reset this so we can get updates when we purchase an update?
Thanks,
Nathan


Tony

  • Support Staff

July 31, 2018 at 3:35 am

Hi Nathan,

As your account currently has no license there’s currently no option to reset the key for it to be re-assigned to another domain, once you renew your license there will be a ‘request reset’ button next to your key.

Once that button is clicked it will put in a reset request and shortly after you can re-assign your key to the new domain.

The support post ‘Support License Key’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for the Upcoming Event Reminder add-on.
Documentation for Upcoming Event Reminder add-on https://eventespresso.com/wiki/ee4-upcoming-event-reminder-add-on/

Status: closed

Updated by  Tony 2 weeks, 5 days ago ago

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