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Support License Key (13)

Posted: July 31, 2018 at 12:38 am


Nathan Winnall

July 31, 2018 at 12:38 am

Hello,
I changed over my website a while ago and event espresso has been running great until recently the table layout is not working. I noticed that the license key is registered to the old url we have a new url now, how can i reset this so we can get updates when we purchase an update?
Thanks,
Nathan

  • This topic was modified 4 years, 3 months ago by  Nathan Winnall.
  • This topic was modified 2 years, 9 months ago by  Garth.


Tony

  • Support Staff

July 31, 2018 at 3:35 am

Hi Nathan,

As your account currently has no license there’s currently no option to reset the key for it to be re-assigned to another domain, once you renew your license there will be a ‘request reset’ button next to your key.

Once that button is clicked it will put in a reset request and shortly after you can re-assign your key to the new domain.

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