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support license error

Posted: October 17, 2012 at 2:12 pm


Roddey Coe

October 17, 2012 at 2:12 pm

receiving the following message:
“You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”
this license is only on this one site. please assist.


Jonathan Wilson

October 17, 2012 at 2:36 pm

Hi Roddey,

I have reset your license key. Please let me know if you have anymore problems with it.


pbraun

October 18, 2012 at 4:29 am

I also get this error message, even though the license key is very obviously set correctly.
Makes me wonder if this will work (more) reliably in the clients live website.


Jonathan Wilson

October 18, 2012 at 8:46 am

Philippe,

I have reset your license key. Please let us know if you have any problems with it.

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