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Support Licence expired

Posted: July 27, 2018 at 4:24 am


khumbulani

July 27, 2018 at 4:24 am

Hi, I used my support licence in a development site without realising, then I deactivated, but now I cant use it in my production site, Event Expresso is saying that the licence is expired, how do I fix this?


Josh

  • Support Staff

    •

July 27, 2018 at 6:32 am

Hi,

Can you go to your production site’s Event Espresso > General Settings page, remove the key there and click Save. Then go to your account page on this site, copy the key listed there (it says “Not currently activated on any websites” just beneath the key), the pastethat key into your production site’s Event Espresso > General Settings page, then save.

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Josh 5 years, 9 months ago ago

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