Support

October 1, 2015 at 8:34 am

I recently moved my wordpress site from one hosting server to another. In the process I had both sites active on different domains simultaneously to test one while before I updated the Domain. On the new hosting server Even Espresso is not showing up on the left have of my WordPress admin so I there is not way to manage events. Also the events link from the plugins page goes to a dead page with the message “You do not have access to this route.”

I feel like this may have something to do with the support license key because it was active on 2 sites at once. I have removed it from the old version of the site but it is still not valid for the new hosting solution which now has the same domain as I originally registered the key for.

Also installed the Event Espresso Requirements check and here are the results:

The purpose of this plugin is to identify the most common server configuration issues and identify any potential areas of conflict. Not everything displaying a WARNING is necessarily a cause for alarm. Please read through each alert carefully and contact the Event Espresso support staff or your webhost if you have any questions.
Passed with warnings.
Your server supports the minimum requirements but may experience some difficulties with all features. See below for more information. Get your copy of Event Espresso here.
Espresso Requirements Check could not find apache_get_modules.
Apache function apache_get_modules() was not found. This is most likely due to your PHP version or your PHP configuration. This function is used by the requirements check plugin to identify what Apache modules are enabled and, if not found will result in warning messages having to do with your server configuration. While this is not a problem, it does result in less-accurate results in the Espresso Requirements Check. Please contact your webhost if you are concerned and ask them if it is possible to run PHP as an Apache module rather than CGI.
Click here for more information about apache_get_modules()
PHP

Your version
5.4.41
PASS
PHP memory
FAIL
Your PHP memory is too low. You may experience issues with white screens or Internal Server Errors. Please contact your host about upgrading your PHP memory before using Event Espresso. We recommend PHP memory of 64M or higher.
Max Upload Size
2M
WARNING
Your max upload size as defined by your php.ini file is too low to upload the Event Espresso plugin via the WordPress plugin installer. You will need to upload via FTP to install Event Espresso.
Current PHP memory usage
45.20 MB
PHP allowed to open files over url protocol
Yes
PHP equipped with GD image manipulation library
Yes
PHP Info
View your server configuration details.
Test actual PHP memory limit
Test
MySQL

Your version
5.5.42-cll-lve
PASS
WordPress

Your version
4.3.1
PASS
Theme
Canvas
PASS
Server environment

Server type
Apache/2.4.16
cURL
Found!
PASS
Recommended Apache Modules
Not Found!
WARNING
Some recommended Apache modules appear to be missing from your installation. This may be because of your PHP configuration or because they have not been enabled in your Apache configuration. While this may not cause any obvious errors, some features may not work correctly. Please contact your webhost about activating additional Apache modules or upgrading Apache.
Apache security
Not found!
WARNING
Your site may be vulnerable to spam registrations without the Apache module mod_security active on your server. We recommend enabling reCAPTCHA on the Event Espresso General Settings page to avoid spam registrations.
Home directory .htaccess file
Found!
PASS View .htaccess file
/wp-includes/ .htaccess file
Found!
PASS View .htaccess file
.htaccess file
Not Found!
RECOMMENDED
You do not appear to have an .htaccess file or mod_rewrite is not enabled. This is not a problem per se, but it means you cannot use WordPress’ “Pretty Permalinks”. What are “pretty” permalinks?
Requirements Check version
0.9.2