Support

October 4, 2012 at 7:48 am

I have a mix of old and new. All entered in several versions from the last year. I have 7300 lines in the export I did this morning which is about a year of registrations. We have been using EE for 2+ years but have deleted data from anyone that is over a year old.

Here is the header line of the all-export: Group ID Reg ID Payment Method Reg Date Pay Status Type of Payment Transaction ID Payment Coupon Code # Attendees Date Paid Event Name Price Option Event Date Event Time Website Check-in Tickets Scanned Seat Tag First Name Last Name Address City State Zip Phone Email

Here is the header line of an individual class export:

Group ID Reg ID Payment Method Reg Date Pay Status Type of Payment Transaction ID Payment Coupon Code # Attendees Date Paid Event Name Price Option Event Date Event Time Website Check-in Tickets Scanned Seat Tag First Name Last Name Address City State Zip Phone What company, institution, or school is requiring you to get this certification? (if any) Email How did you hear about us?

It is the last two questions that are important to us that don’t show on the all-export report.

Thoughts?

October 4, 2012 at 8:45 am

I think I just solved my issue. The all-export will not include any data from a second question group (I had two). I simply moved the questions from group two to the first question group and now export works correctly.