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Submitting Promotion Code Causes "uknown error has occurred" Message

Posted: September 7, 2016 at 10:55 am


twelvetwo

September 7, 2016 at 10:55 am

After refreshing the page, the flat dollar amount is discounted and payment can be completed, but wanted to check if this was a known issue. Please advise – thank you!

https://www.evernote.com/shard/s311/sh/9531c653-c1a9-4208-981b-4f1becd1519c/1d7adb6d28063ef5

we are using the following versions of EE plugins on WP 4.53:
https://www.evernote.com/l/ATdsNn4hPJhJ7LlM5UjRGGmkkmw0wyDn2_Q


Josh

  • Support Staff

September 7, 2016 at 11:10 am

Can you post the actual version numbers of the Event Espresso plugins you have, and if possible a temporary valid test promotion code we might be able to try on your site so we can capture the ajax error in the console?


Josh

  • Support Staff

September 7, 2016 at 11:51 am

Actually, it looks like your site is running EE 4.9.9. Can you update your site to have EE 4.9.10? That will prevent the error you saw when submit a promotion code.

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