Posted: June 26, 2013 at 4:30 pm
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So I am now having an issue where the submit button does not respond. I can click register, fill out the form but when I click “submit” nothing happens. Thoughts? |
Hi there, This is usually caused by a theme conflict. Does the same happen if you temporarily switch to the twentyeleven or twentytwelve theme? The other time I’ve seen this happen was when the theme had its own version of the jQuery validation plugin (an older one no less), and it was loading it under a different handle which created the conflict. |
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No luck. I tried the Twenty Eleven theme but the submit button still does not respond. |
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P.S. I have no other plugins installed. |
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After some research I disabled the custom.js file that my theme uses. The submit button now works but the main slider disappears. Any suggestions? |
Hi, This is related to the theme conflict that @Josh was referring to. You may need to contact the theme developer and make them aware. We see these type of issues with themes purchased on sites like Themeforest.net. |
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That is exactly where I purchased it 🙂 Should this be something easily fixed by the developer or is this usually a more involved problem? |
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I have found that by deleting EventEspresso’s “validation.js” everything seems to be working together nicely. Can you tell me what kind of repercussions there might be in doing this… that I am not seeing? Thanks! |
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Hi, The validate.js file controls the form validation, so for example if you require a question to be answered (such as the default name and email) it will now not be checked so people can leave those questions unanswered and still register for the event. Because of the changes you made, I cannot see clearly what the error was. I would say though that removing a file to fix something like this isnt generally a good idea, the problem is still there on your site. Add another plugin and the error may come back, in a slightly different form. |
I checked and there is a new issue on your registration page: The registration form validation no longer works on your site. You can test this out for yourself by going to a registration form page on your site, leave the fields blank, then hit the submit button. This is the necessary code that was removed from validation.js: $jaer = jQuery.noConflict(); jQuery(document).ready(function($jaer) { jQuery(function(){ //Registration form validation jQuery('#registration_form').validate(); }); }); |
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