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stripe portal not showing

Posted: May 31, 2019 at 4:44 pm

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IEStraining

May 31, 2019 at 4:44 pm

when i select card payment (Stripe) no details open open for the card details to be input then i get the payment has failed.

Uninstalled and reinstalled plug in
No pages cached
Only happened over last 24 hours
all plugins and core up to date
all api keys correct


Josh

  • Support Staff

June 3, 2019 at 5:54 am

Hi,

I checked the site and it appears there’s some caching which will break the checkout. Are there any caching plugins activated? If so it will be best to deactivate caching for the checkout pages. If no caching plugins, can you contact your host and ask them to deactivate caching for the registration-checkout and thank-you pages?

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