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Stripe Payment Gateway – Not working properly

Posted: August 17, 2016 at 8:40 pm

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WebAura

August 17, 2016 at 8:40 pm

Seems to be some major errors with the Stripe payment gateway all of the sudden. When on the checkout screen and hitting “Pay Now” the pop-up never is displayed (Chrome) and an error is returned.

http://www.anotherwayentertainment.com/events/brown-county-tour-wineries-alice-dairyland/


Tony

  • Support Staff

August 18, 2016 at 3:57 am

Hi there,

The problem is from the JavaScript in use within your theme – http://take.ms/6cVAi

Its causing a syntax error which prevents the Stripe JavaScript from running.

You can find more details here:

https://eventespresso.com/topic/are-you-having-trouble-after-updating-to-wordpress-4-5-please-read-this-first/

and

https://wordpress.org/support/topic/read-this-first-wordpress-45-master-list#post-8271654

Updating to the latest version of Avada should fix this, or if you prefer to fix it yourself you’ll need to modify the main.js file and swap out any instances of [href=#] for [href="#"].


WebAura

August 18, 2016 at 9:43 am

I have updated the theme, and searched main.js and main.min.js but the expression is not there. The issue is still persistent.


WebAura

August 18, 2016 at 10:06 am

Here are the errors: http://prntscr.com/c7d0l7


Tony

  • Support Staff

August 18, 2016 at 10:42 am

I’m not getting the same error, for me the stripe modal loads – http://take.ms/8F8R8

However the theme is still trowing the same JS error as before – http://take.ms/whzot

Take a look here – http://take.ms/8OauL

Are you logged in or out of the site when testing?

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