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Stripe failed transactions are showing the Thank You page

Posted: November 9, 2013 at 10:23 am

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Scott Conrad

November 9, 2013 at 10:23 am

Using latest wordpress (WP 3.7.1) and latest EE Business (3.1.35.2.P). Only single addon (Members addon). New installation at chelseasc.org and registration page at: https://www.chelseasc.org/event-registration/

Using the ‘valid’ stripe test card number, the registrations work successfully. However, using a test card that should failed with invalid CVC (VISA 4000000000000127) does fail the transaction, however, the page presented is titled ‘Thank You’

The error boxes are showing up in red correctly and payment status is Incomplete, but the confusing part is the Thank You page title. This is going to cause some registrants to think the transaction was successful.


Dean

November 11, 2013 at 3:08 am

Hi,

The easiest resolution for this is to create a new page called something like Payments or a name of your choosing (or just edit the current Thank You page), and add the [ESPRESSO_PAYMENTS] to that page, delete the Thank You page and make sure in the General Settings that the new page is allocated as the Auto Return URL (Thank You and Return Payment page) page.

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