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Stripe automative updates

Posted: September 4, 2019 at 8:39 am


September 4, 2019 at 8:39 am

Hey guys,

I’m getting this error on the Stripe plugin only (the others are updating fine):

A new version of Event Espresso – Stripe Gateway (EE 4.6.0+) is available. View What’s New with version 1.1.5.p. A valid Support License Key is needed to enable automatic upgrades. Your current account does not allow automatic upgrades on more than one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.

But I have a license of course… Please let me know how to resolve.




  • Support Staff

September 4, 2019 at 9:45 am

Hi Derek,

It looks like there’s an invalid key attached to your account. I’ve reset the key. What you’ll do is go to your site’s Event Espresso > General Settings page, then blank out the Support License Key field, then click save.

Then you’ll go to your account page and copy the key displayed there, and paste into your site’s Support License Key field, then click save again.


September 4, 2019 at 9:51 am

Great thanks!

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