Support

Home Forums Event Espresso Premium Stripe automative updates

Stripe automative updates

Posted: September 4, 2019 at 8:39 am


lupineart

September 4, 2019 at 8:39 am

Hey guys,

I’m getting this error on the Stripe plugin only (the others are updating fine):

A new version of Event Espresso – Stripe Gateway (EE 4.6.0+) is available. View What’s New with version 1.1.5.p. A valid Support License Key is needed to enable automatic upgrades. Your current account does not allow automatic upgrades on more than one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.

But I have a license of course… Please let me know how to resolve.

Thanks,

Derek


Josh

  • Support Staff

September 4, 2019 at 9:45 am

Hi Derek,

It looks like there’s an invalid key attached to your account. I’ve reset the key. What you’ll do is go to your site’s Event Espresso > General Settings page, then blank out the Support License Key field, then click save.

Then you’ll go to your account page and copy the key displayed there, and paste into your site’s Support License Key field, then click save again.


lupineart

September 4, 2019 at 9:51 am

Great thanks!

You must be logged in to reply to this support post. Sign In or Register for an Account

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: publish

Updated by  lupineart 2 weeks, 1 day ago ago

Topic Tags

Notifications

This topic is:
pending
Do NOT follow this link or you will be banned from the site!