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Stripe API Call Issue

Posted: June 11, 2024 at 11:08 am


Katelyn

June 11, 2024 at 11:08 am

We’re having an API call issue with Stripe. Would you please assist?


Sam

  • Support Staff

June 11, 2024 at 12:27 pm

Hi Kristen,

Can you please share a screenshot of the error that you are facing?


Garth

  • Support Staff

June 11, 2024 at 12:59 pm

When we chatted, your site was not connected to Stripe. Did you get connected successfully again and payment processed successfully?


Katelyn

June 11, 2024 at 1:00 pm

This reply has been marked as private.


Rio

  • Support Staff

June 11, 2024 at 7:56 pm

Awesome, you can also enable debug log so we will be able to catch if there’s any error.

https://eventespresso.com/wiki/troubleshooting-checklist/

thank you.

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