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Stripe Add-on Payment Notifications and Metadata

Posted: March 1, 2019 at 1:47 am


Hadley Kia

March 1, 2019 at 1:47 am

What is the easiest way for me to setup an event such that whenever someone registers to attend, I can receive an email notification that includes all the details (their name, email, # of tickets purchased, and date/time they paid via Stripe)?

Also, what is the best way to setup EventEspresso to push relevant metadata (such as the registrant’s name and phone number) to Stripe? Right now, each stripe payment only shows the email address of the attendee, which is unhelpful when we’re trying to search for them by name in the Stripe dashboard.


Tony

  • Support Staff

March 4, 2019 at 9:52 am

Hi there,

What is the easiest way for me to setup an event such that whenever someone registers to attend, I can receive an email notification that includes all the details (their name, email, # of tickets purchased, and date/time they paid via Stripe)?

By default the ‘Registration Approved’ message sent to the Event Admin has most of that information, the exception being the date/time they paid via Stripe.

We don’t have that information available in the registration email, but you can enable Event Admin context for the Payment Received email, would that work?

Also, what is the best way to setup EventEspresso to push relevant metadata (such as the registrant’s name and phone number) to Stripe? Right now, each stripe payment only shows the email address of the attendee, which is unhelpful when we’re trying to search for them by name in the Stripe dashboard.

To search for the user by name, I believe the Stripe payment would need to create a stripe ‘customer’ on their side when the payment is created, however we do not use Stripe customers for a couple of reasons so pushing those details would need some refactoring of the payment method itself.

What you can do is include the Stripe transaction ID in the above email and search for that, would that work?

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Support forum for the Ticketing add-on.
Documentation for Ticketing Add-on
http://eventespresso.com/wiki/ticketing-add-on/

Status: closed

Updated by  Tony 2 months, 3 weeks ago ago

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