Posted: November 23, 2012 at 10:39 am
|
We are using a customized ticket which is located at After upgrading to 3.1.28.5.P the following message appears on top of every ticket: Warning: getimagesize() [function.getimagesize]: php_network_getaddresses: getaddrinfo failed: Name or service not known in /home/youcan1/public_html/you-can-fight.com/wp-content/plugins/espresso-ticketing/functions.php on line 192 Warning: getimagesize(http://you-can-fight.com/wp-content/uploads/2012/08/YOU-CAN-FIGHT1.jpeg) [function.getimagesize]: failed to open stream: php_network_getaddresses: getaddrinfo failed: Name or service not known in /home/youcan1/public_html/you-can-fight.com/wp-content/plugins/espresso-ticketing/functions.php on line 192 Rest of ticket is displayed just fine. How can we get rid of that ugly ingredient? |
Hi Chris, This may be a file permissions issue. The image there at: If the file permissions are okay, it may be that the server configuration has changed. One thing that I would try would be updating the logo image. |
|
|
I updated the image. Nothing changed. |
2 things you can try:
It may also be worth uploading the file manually via FTP. The theory behind that is that since the image exists in your /uploads directory, I’m assuming you used the WordPress media uploader to upload it to the server. This makes the webserver the owner of that file. It may make a difference if the owner was different, e.g. your FTP user. |
|
The support post ‘Strang warning on ticket’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.