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Daniel
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March 8, 2020 at 8:44 pm
Hi!
I edited a transaction to add Notes/Accounting and it triggered a new email Payment Received.
How can I stop this behavior?
We want to be able to add admin notes to the transaction without notifying the customer.
Regards,
Dan
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Tony
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March 9, 2020 at 5:50 am
Hi Dan,
You need to uncheck the related messages section before saving the update:
https://monosnap.com/file/gnU23zZ4em9qF8r5TrCpFmfFTlXZ8j
If you are updating a payment the ‘Payment Messages’ checkbox will be enabled, uncheck that before saving to prevent the payment related messages from sending.
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Daniel
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March 9, 2020 at 7:01 am
Aha! I did it quickly and did not notice that checkbox.
Thanks!
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Daniel
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March 9, 2020 at 7:03 am
BTW, is there a way to default that to “unchecked” when a payment is being edited vs. first created?
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Tony
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March 9, 2020 at 11:02 am
Sure, you can do it with some jQuery:
https://gist.github.com/Pebblo/fb3f2658b0cfdd2d54d32c00e4e5bc6e
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Daniel
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March 10, 2020 at 8:45 am
Wow! This is great – very helpful. My admin staff are going to be very happy to hear about this update.
Note: I had to add a closing function bracket to the gist.
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Tony
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March 10, 2020 at 8:48 am
Oops, my bad (copy pasta!).
Thanks for the heads up and I’m glad it worked for you.
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