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Stop a license

Posted: March 24, 2022 at 4:43 am


Paroles

March 24, 2022 at 4:43 am

High,

My license was renewed by my secretary (with another account) so I do not need my license anymore.
I see no possibility to stop a license.

Regards


Tony

  • Support Staff

March 24, 2022 at 5:13 am

Hi there,

We don’t have an option to ‘stop’ a license, but I think we may be referring to different things when I say that.

When you say you want to stop a license, may I ask what exactly you mean by that?


Paroles

March 31, 2022 at 2:22 am

I do not want to renew this license.


Tony

  • Support Staff

March 31, 2022 at 5:18 am

It looks like your account did not renew when due on the 28th of Feb, but I’ve asked a member of the sales team to investigate this and cancel any renewals on your account.

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