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Stipe payment failure

Posted: May 22, 2017 at 11:59 am

Viewing 7 reply threads


utahhockey

May 22, 2017 at 11:59 am

Trying to setup a new site with EE4 and while using stripe, I’m getting the bellow error on this page: http://6ksports.com/camps/2017-6k-hockey-elements-week-1/

Fatal error: Call to a member function toggle_failed_transaction_status() on integer in /home/c6ksport/public_html/wp-content/plugins/event-espresso-core-reg/modules/single_page_checkout/reg_steps/payment_options/EE_SPCO_Reg_Step_Payment_Options.class.php on line 1753


Josh

  • Support Staff

May 22, 2017 at 12:23 pm

Hi there,

Does the error go away if you temporarily switch to a different WordPress theme? The reason I ask is because your theme is throwing a JavaScript error on the registration-checkout page:

https://www.evernote.com/l/AATMzs1oViRNG5pli57mQEidrsNQQFjbFOs

Since the Stripe Checkout also uses JavaScript that other error could be interfering with the checkout.


utahhockey

May 22, 2017 at 12:26 pm

I was only asked to help with the EE installation and don’t have enough authority to switch themes.

What are our options if changing themes isn’t allowed?


utahhockey

May 22, 2017 at 12:34 pm

Could this be an issue with an older version of Visual Composer?


Josh

  • Support Staff

May 22, 2017 at 12:43 pm

The error is not coming from Visual Composer, it’s coming from the active WordPress theme:

https://www.evernote.com/l/AAT5w_AVl31BQq3kdIJ-sr2K5p5-nr4lSz0

If you cannot switch themes even for a moment to test, then your other option is to fix the theme.


utahhockey

May 22, 2017 at 1:07 pm

Ok. I updated VC just in case. Can you confirm it is still theme related? How about switching to mijereh?


Josh

  • Support Staff

May 22, 2017 at 1:34 pm

The theme is still throwing an error and switching to Mijireh will not fix the error. You could contact the theme author and ask them for information on how to fix the theme’s JavaScript, once that error is cleared out of the way it should work.


utahhockey

May 26, 2017 at 4:17 pm

Josh, I updated all the plugins and finally convinced the theme company to correct their theme. It appears they have corrected the javascript error. Tested everything with success! Thanks again.

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