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Still problems with the Site License Keys

Posted: December 19, 2012 at 9:05 am

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dhastedt

December 19, 2012 at 9:05 am

Hi,

we have still problems to with the Site License Keys. I the WP-Backend we hve the message:

> There is a new version of Event Espresso available. View What’s New with version 3.1.29.1.P. You need a valid Site License Key to enable automatic upgrades. Your current membership level does not allow automatic upgrades on more than one domain. Please log into your account to manage your Site License Keys or purchase a support license now.

Please tell what is wrong.

Best Andeas F


Josh

  • Support Staff

December 19, 2012 at 10:20 am

Hi Andreas,

It looks like you’re running the latest version of Event Espresso, were you able to update manually?

Please see this post for more information about the license key message:

https://eventespresso.com/topic/3-1-28-5-update-on-license-key-issues-and-fix/

What we can do is reset the key for your site. I’ll reset that right now, and what you can do next is go to Event Espresso>General settings on your site and remove the key there and save. Then you can go to your account page and copy then paste the key from the account page into the key field in Event Espresso>General Settings, then save again.


dhastedt

December 20, 2012 at 12:53 am

Hi Josch,

Thanks for resetting the Site License Key. Now it lokks great. No message in the Backend and the automatic update of EventEsspresso works fine.

Best Andreas

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