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Status of Seating Chart add-on

Posted: March 23, 2016 at 4:20 am

Viewing 5 reply threads


Joël van de Pol

March 23, 2016 at 4:20 am

I noticed that you took the seating chart add-on off the page. Does this mean the add-on is dead for good?


Lorenzo Orlando Caum

  • Support Staff

March 23, 2016 at 10:22 am

Hi Joel,

We discontinued the add-on for Event Espresso 3 at the end of last year and we are still supporting members that have purchased it.


Lorenzo


Joël van de Pol

March 23, 2016 at 10:36 am

Thanks. This site is incredibly slow, by the way. The support forum loads in about 6.6 seconds, while the “My Account” page takes about 30 seconds to load.


Lorenzo Orlando Caum

  • Support Staff

March 23, 2016 at 10:50 am

Hello,

If you have not logged-in for some time, then your account would check to see if there are any account changes during that time and you could see a temporary slowdown on the site.

However, the site should load fairly quickly afterwards.


Lorenzo


Joël van de Pol

March 23, 2016 at 11:35 am

Well, even if I stay logged in and just reload the page it is this slow.


Josh

  • Support Staff

March 23, 2016 at 1:28 pm

Thanks for the feedback. We’ll be sure to notify the website’s administrator.

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