Support

Home Forums Event Espresso Premium States/Provinces for Countries not appearing in Dropdown of Attendee Info page

States/Provinces for Countries not appearing in Dropdown of Attendee Info page

Posted: January 30, 2019 at 11:29 pm


Mamboland2019

January 30, 2019 at 11:29 pm

Hi,
I have got a new instance of EE4.9.77 up and running. Based on this post, I have also installed this plugin to enable States and provinces.

After doing the above, if I go to the Registration page, I can see the countries but I do not see the associated States/Provinces in the respective dropdown list.

After playing around, I found out that I have to perform the following steps for the States/Provinces to appear on the Attendee Information page

  • Go to EE > General Settings > Countries
  • Select a country from the dropdown.
  • Click on ‘Save States/Provinces’ button.

Only then will the States/Provinces for that country appear on the Attendee Information page. This implies that I have to repeat the steps for all the 200+ countries in the list.

Is there a better way to ensure that all the States/Provinces for all countries are displayed in that list? Maybe this is a caching issue where the cache could be refreshed somehow?

Please advise.

Thank you
Adolfo


Josh

  • Support Staff

January 31, 2019 at 8:47 am

Hi,

This isn’t a caching issue. The states & provinces are not automatically added to the database until they’re set to be included in the forms.

It’s not clear from your links which plugin you installed. Do you have the name of the plugin you’ve installed?


Mamboland2019

February 3, 2019 at 7:56 am

Hi Josh,

Thanks for your reply.

I think I mistakenly attached the wrong URL on the words “this plugin”. The name of the plugin is ‘Event Espresso – Enable All Countries’. It is the same plugin suggested by yourself in that post as well.


Josh

  • Support Staff

February 6, 2019 at 3:17 pm

The plugin actually only activates all countries, or technically it just sets “Country Appears in Dropdown Select Lists” to Yes for **every country option**.

It doesn’t activate any States.

So the Country input on the reg form will include every available country if you’ve activated the plugin. To add states for a specific country, you go to to Event Espresso > General Settings > Countries then
select that country from the drop-down. You do not need to save the page at that point, once the page loads the states are saved.

The support post ‘States/Provinces for Countries not appearing in Dropdown of Attendee Info page’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Josh 6 months, 2 weeks ago ago

Topic Tags

Notifications

This topic is: resolved
Do NOT follow this link or you will be banned from the site!