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State dropdown for country does not work on mobile devices

Posted: November 30, 2020 at 8:23 am


mkreik

November 30, 2020 at 8:23 am

On a desktop if a customer choose the country in the registration form, then only the states in that country show up. On a mobile device, customers see all of the states and have to scroll through all of them to find the specific states for the country they’re chosen. Is there a solution to that?


mkreik

December 10, 2020 at 11:16 am

Any solution to this issue?


Tony

  • Support Staff

December 11, 2020 at 6:15 am

Hi there,

Apologies for the delay, it looks like mobile browser are still displaying select elements even when their parent (in this case optgroup) is set to display none.

I’ve created a ticket to investigate this but currently, there isn’t a fix I can give you as it’ll need to be done within core.

The support post ‘State dropdown for country does not work on mobile devices’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Tony 2 months, 2 weeks ago ago

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