Posted: May 20, 2019 at 7:06 am
I would like to learn more about messages. I need to send a confirmation message on receiving payment, and a confirmation message requesting payment.
I would also like to send reminders 6 days before the event date (and there are 10 sessions linked to each event, each of which need email reminders).
This is done automatically if done on the front end via the user, if you add a payment through the admin, there’s an option to send either the payment related email, the regisration related email(s) or both.
So, may I ask, is the above a payment confirmation only, or a full registration confirmation type message?
Can you provide details of your registration flow? The ‘Registration pending payment’ message is triggered by default if a user registers and then selects an offline payment method and there’s also an option to send a payment reminder from within the transaction, it just depends on your setup.
We dont’ have that available within core, but we do have an add-on in beta that allows for this:
Thanks for your response.
We are also hoping to offer booking without immediate payment, so would like to offer a confirmation to show that we have received their booking subject to payment.
Actually, I’ve just tested it and it is not recognising the content in one field when there is data in it. Why is this? Then it won’t let me proceed to the next stage.
Just noting here that we’ve responded to your support token via email and will continue to work through this through that.
I’ll mark this thread closed for now.
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