Home Forums Event Espresso Premium SSL Errors + FAILED PAYMENT


Posted: August 5, 2013 at 9:25 pm

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August 5, 2013 at 9:25 pm


I am running the latest and greatest EE (downloaded the latest rev this evening). Using the Stripe gateway. I have a functioning SSL cert, however when I go to the payment settings screen (which takes forever to load up), I get this error: “Attention: A valid SSL Certificate is required on your website in order to process payments using this gateway!” which I assume is the reason why my payments are not working. I have installed EE many times on many different sites and never got this error before. Please help.

Seth Shoultes

  • Support Staff

August 5, 2013 at 10:38 pm

What is the URL to the site, please?


August 6, 2013 at 3:45 am but I do not have any active events as I didn’t want people trying them out with the card issue.


August 6, 2013 at 8:34 am

I am waiting to launch registration….anything that can help me? I am desperate!


  • Support Staff

August 6, 2013 at 8:38 am

Hi Peter,

The SSL check on the settings page uses a PHP function to check for SSL support on your site. It’s not a fool proof check but it works most of time. It will not affect the way the gateway works.

Do you have your Stripe account set to Live or Testing Mode?


August 6, 2013 at 8:47 am

I am in testing mode with Stripe….


August 6, 2013 at 9:08 am

When I check the Stripe logs, I don’t see any traffic from EE.


  • Support Staff

August 6, 2013 at 9:48 am

A couple things to check: Make sure that cURL is installed on your server. This information is available in Event Espresso>System status.

Also it’s important that the Stripe secret key and publishable keys match your account exactly. Any leading or trailing white space copied/pasted into the field will make for an invalid key.

If you are testing the Stripe gateway, use your test keys, otherwise use your live keys.


August 6, 2013 at 10:54 am

Figured it out! Currency code mismatch between EE and Stripe. How do i make that error in the payment settings screen go away, takes forever to have the screen come up.


  • Support Staff

August 6, 2013 at 12:21 pm

It’s not really an error but more of a Warning message, and it shouldn’t slow down the Payment settings page.

It may be that fopen is disabled on your server, in which case you can check to see if it’s an option to enable it.

Or you can comment out the block of code in /gateways/stripe/settings.php like this:

<?php /*
if (espresso_check_ssl() == FALSE){
*/ ?>
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