Support

January 20, 2016 at 3:06 am

But I am confused as to why the pages that have ticket selectors need to be secure. Can you please explain?

When you select tickets on the ticket selector it starts a ‘session’ which is used by to keep a reference of which user selected what and what registration is tied to which session. You only need to add individual custom pages that are using [ESPRESSO_TICKET_SELECTOR] as the standard events that short the TS are all list under /events/ (which is in the list already)

If you don’t secure the pages continaing the ticket selector what happens is the ticket selector starts a session within HTTP, then the checkout page is HTTPS and the session is no longer valid. You need the session to start in HTTPS and continue through.

And if I need to proceed with this…can I just put in the /page-with-ticket-selector-shortcode/ like it shows in the instructions?

You need to put in the page slug, something that the HTTPS filter can find within the URL.

So if you made a page that was ‘My Special Event’ and used the [ESPRESSO_TICKET_SELECTOR] shortcode on that paage and look at the URL for the page, it would likely be something like:

http://domain.com/my-special-event/

So you can use ‘/my-special-event/’ as its part of the URL.

Basically whatever you place within on each line of the filters will be used to check within the URL, if there is a match it will use HTTPS. So because /events/ is in the list:

domain.com/events/some-event/
domain.com/some-page/events/another-event/

Or anything containing /events/ in the URL will be secured.

Make sense?

Lastly, it shows all these pages with shortcodes that need to be secure. Do I just put the shortcake into the URL filters box?

No, don’t put the shortcode in the filter, you put the URL (or part of the url) that the shortcode is used on.

So I tried to secure my cart page by entering [ESPRESSO_CHECKOUT] in the URL filters box and now any time I go to that page on the backend I get https://www.artnookaiken.com/wp-content/uploads/2016/01/Screen-Shot-2016-01-19-at-1.06.24-PM.png
And when I go to the page from the front end I get https://www.artnookaiken.com/wp-content/uploads/2016/01/Screen-Shot-2016-01-19-at-1.06.19-PM.png As you can see my logo area image is broken at the top.

Remove what you have there currently and add only:

/events/
/thank-you/
/registration-checkout/

As shown on the screenshot from https://eventespresso.com/wiki/espresso-sslhttps/

Update the filters and retest.

January 20, 2016 at 8:47 am

Can you link me to an event that I can use to view what happens please?

January 20, 2016 at 10:01 am

Its ok, it’s the forum editor, we (support) can see the links fine.

I’ll remove your duplicate posts.

January 20, 2016 at 10:49 am

Hi, your logo appears correctly now.

Some of your slugs for your Event Espresso 4 pages are different than the defaults. For example, your registration checkout page has this slug:

/checkout/

The default thank you page doesn’t have the correct shortcode here:

https://www.artnookaiken.com/thank-you/

Go to Event Espresso –> General Settings –> Critical Pages.

This page has the information about the pages that help with registrations on your site. I would secure all of those page slugs.

You should check those as the examples that we share here will be for the defaults and if yours are different, then you’ll want to use those instead.

—
Lorenzo