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Square payments

Posted: September 1, 2023 at 7:23 am


jgillespiect

September 1, 2023 at 7:23 am

I accept payments via Square and it seems to require that I disconnect and reconnect every month or so. I get no notification until a customer contacts me with the error message they receive. Both times, I go an disconnect and reconnect with no other changes and it works but seems temporary. Why does this continue to time out. I used paypal for years with no problem but switched to square to reduce expenses.


Ted Karlsalr

September 3, 2023 at 10:22 am

We have the same issue for months and still waiting for a fix


Garth

  • Support Staff

September 13, 2023 at 4:29 pm

This is a high priority for us and we’re looking into it further.

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