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Tony
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January 2, 2015 at 4:53 am
Hi mrclarke,
Within your Dashboard can you go to Custom Fields -> Sponsor Details.
Edit the Logo/Image field.
Look for ‘Return Value’ and set it to ‘Image URL’ – http://take.ms/y3nIB
Now update the Field Group.
Refresh your event page, does the image now appear?
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mrclarke
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January 2, 2015 at 7:28 am
Hello Tony,
Unfortunately the image is still not appearing at all.
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Tony
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January 2, 2015 at 7:35 am
Have you cleared the sites cache since making the above change?
You’ll want to follow the steps here to exclude Event Espresso from caching:
https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/
We can’t see much from the sites source code, just that there is no URL for the image src. I would re-trace the stesp from the tutorial, ensure all field names are spelt exactly as shown in the screenshot (check for whitespace before/after the name).
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mrclarke
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January 2, 2015 at 7:49 am
Thanks..I will have another play around and let you know how I get on.
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Tony
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January 2, 2015 at 8:08 am
Please let us know how you get on.
I ran through the tutorial on a test site and short of setting the Return Value I found no issues, so I’m curious as to what is causing your site not to show the image.
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mrclarke
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January 2, 2015 at 8:18 am
Hi Tony,
I have gone over the tutorial, disable my w3total cache and still not seeing the image..I have copied what i have in my function file here. Can you see anything wrong?
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mrclarke
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January 2, 2015 at 9:01 am
Hi Tony,
I got it to work now.happy days
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Tony
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January 2, 2015 at 9:24 am
Great 🙂
Can I ask what the cause was?
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mrclarke
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January 2, 2015 at 10:03 am
You shouldn’t have to ask, how rude am I after all the help I have received from fellow EE users and support. Anyway in my case the actual image wasn’t uploaded – I could have sworn I had done this, but after I created a whole new event (this time making sure the image was uploaded) and the changes saved it worked. I then went back to the old event and the elephant in the room was pretty obvious. Oh you may also want to point out that it should be: Image url, not ID or Array.
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Tony
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January 2, 2015 at 11:50 am
Thank you 🙂
I only asked in-case there was an issue we needed to address to prevent future users running into the same problem, I’m just glad your up and running.
I have added a note to the tutorial that mentions the Return Value which should help with this in the future.
If you do have any further problems/question just let us know.
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