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Split: License key problem

Posted: July 6, 2014 at 2:19 am


Aaron Ireland

July 6, 2014 at 2:19 am

I’m having the same problem.


Lorenzo Orlando Caum

  • Support Staff

July 6, 2014 at 2:16 pm

Hi Aaron,

I’ve just reset your Support License Key. In a few minutes, you’ll receive a confirmation to your email address on your Event Espresso account.

If you are using Event Espresso 3, please login to your WordPress admin and locate Event Espresso in the admin menu. Then click on General Settings. Scroll down to the bottom of the page and locate the area for Support License. Now copy the existing key. Then erase the existing key and click on Save Options. After the page refreshes, scroll back down to the Support License area and paste your key and click on Save Options.

If you are using Event Espresso 4, please login to your WordPress admin and locate Event Espresso in the admin menu. Then click on General Settings. Copy the existing key which appears at the top of the page. Then erase the existing key and click on Save on the right side of the screen. After the page refreshes, please paste your key and click on Save once more.

These steps will refresh your Support License Key for Event Espresso.


Lorenzo


Aaron Ireland

July 6, 2014 at 3:52 pm

Thanks. Good as gold.

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